PROTECT PEOPLE, PROPERTY, INVENTORY AND PROFITS
Business & Corporate Loss Prevention and Loss Control
Professional investigations, on-site evaluations, mystery shops and practical loss-control strategies for retail, business and corporate locations.
INVESTIGATIONS FOR BUSINESS
Identify Loss, Understand the Cause and Build Better Controls
Business loss can result from shoplifting, employee theft, organized retail crime, fraud, process failures, inventory errors, waste and weak internal controls. South Dakota Professional Services LLC helps businesses investigate suspected loss and develop practical strategies to protect their bottom line.
Services are available for individual businesses, corporate offices and multi-location operations in South Dakota, Iowa and selected nationwide assignments. Each engagement is designed around the client’s locations, concerns, policies and business objectives.
Experienced private-sector leadership: Owner Eric Hurlburt brings years of hands-on private-sector experience with loss prevention, loss-control procedures, employee-theft concerns and corporate investigations.
CORE LOSS PREVENTION SERVICES
Loss Prevention Investigations for Business and Corporate Locations
ON-SITE LOSS CONTROL EVALUATIONS
A Practical Review of Your Location and Procedures
We meet with management, discuss the loss concerns and review relevant business areas and procedures. Findings are used to develop a tailored loss-control plan for the location or organization.
TAILORED LOSS-CONTROL STRATEGIES
Practical Options Based on the Risk
Recommendations for lawful camera placement in high-risk areas based on the identified concern.
Assess whether trained loss-prevention or security personnel may help address recurring theft.
Help employees reduce theft and loss through awareness, customer service and consistent procedures.
Where lawful and appropriate, investigate suspected employee theft, loss, waste or policy violations.
Look for company merchandise being resold through local channels, auctions or online marketplaces.
Identify practical improvements for access, inventory, cash, returns, waste and documentation.
CUSTOMER SERVICE & MYSTERY SHOPS
Independent Customer-Experience Evaluations
A neutral third-party mystery shop can provide verified information about the customer experience, employee performance and possible loss-control concerns. Periodic evaluations can support training, improve consistency and help management understand what customers encounter at individual locations.
Programs can be announced to employees or kept confidential, depending on company policy, legal requirements and the purpose of the evaluation.
COMPLIANCE SHOPS
Test Whether Procedures Are Being Followed
A customized compliance shop can help evaluate whether employees follow company guidelines, such as checking identification for age-restricted sales, providing receipts or communicating required information. Programs are designed around the client’s written policies and lawful objectives.
MULTI-LOCATION PROGRAMS
Consistent Evaluations Across Corporate Locations
Businesses with multiple offices, stores or service locations can use a consistent evaluation plan, scoring criteria and reporting format to compare performance and identify recurring loss-control concerns.
A DOCUMENTED PROCESS
From Initial Concern to Actionable Findings
Eric Hurlburt
Owner & Principal Investigator
17 YEARS OF LAW ENFORCEMENT EXPERIENCE
Years of private-sector experience in loss prevention, loss control and corporate investigative procedures
Frequently Asked Questions
What types of businesses do you assist?
Services may be appropriate for retailers, offices, service businesses, warehouses, corporate facilities and multi-location operations experiencing theft, fraud, inventory loss or process-control concerns.
Can you investigate suspected employee theft?
Yes. The authorized scope may include records review, interviews, online research, merchandise tracing and other lawful investigative methods appropriate to the concern.
Do you provide mystery shops and compliance shops?
Yes. Evaluations can be customized around customer service, company procedures, age-restricted sales, receipts, required communications or other approved criteria.
Can you assist businesses with multiple locations?
Yes. A consistent evaluation, scoring and reporting program can be developed for corporate and multi-location assignments in South Dakota, Iowa and selected nationwide locations.
Can you guarantee that all business loss will be eliminated?
No. Investigative findings and future loss reduction cannot be guaranteed. The goal is to identify available facts, vulnerabilities and practical opportunities to improve controls.
Investigations and evaluations are limited to lawful, authorized purposes. Employment policies, privacy requirements and applicable law may affect available methods. Businesses should consult qualified legal counsel about employment action, regulatory duties or legal strategy.
FREE PHONE CONSULTATION
Discuss Your Business Loss or Control Concerns
Tell us about the type of loss, number of locations, known incidents and the result your organization needs.